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Delivery

Our delivery costs for web orders are calculated based on the total weight of each order.

Delivery costs are as follows:

Orders From (kilos) Up to (kilos) Cost
0.0 1.5 £4.95
1.5 19.99 £9.95
20 44.99 £16.95
45 69.99 £22.95
70 99.99 £27.95
100 and above £35.95

 

  • All orders will be received within 3-5 days.
  • We use a next day delivery service.
  • All orders are processed at the end of the day.
  • Any orders received after 17:00 Monday to Thursday will be processed the next day.
  • All orders placed after 16:30 on a Friday will be processed on the following Monday
  • All orders placed on a Saturday or Sunday will be processed on the following Monday

Returns Policy

All returns are accepted in exchange for a full refund as long as the goods are in a re-sellable condition with the original packaging intact. A full refund excludes the cost of delivery, a full refund will be released once the items are received and inspected, All return delivery costs are payable by the customer.

Any damaged items must be reported within 3 days of delivery in writing to be entitled to a full refund or replacement. A full refund will not include the cost of delivery and all return delivery costs are payable by the customer. Any damaged items reported after this period may be subject to a 25% restocking charge.

Any Items that are ordered incorrectly must be reported within 14 days and are subject to a 25% re-stocking charge. All return delivery costs are payable by the customer. Please note that some products may differ in packaging or manufacturing processes and other such qualities.

Cancellations Policy

From when the order is placed up until the order is processed the order can be cancelled at any time in this period with out charge, any orders cancelled after the order is processed may be subject to a re-stocking and handling fee charge as well as payment in full for the delivery costs. Any orders cancelled after the order is dispatched will be charged for shipping costs as well as being subject to a return shipping cost and a restocking fee of 25%.